FAQ’S
What kinds of products are sold in this pharmacy?
Our pharmacy sells most prescription drugs, including anti-anxiety medications, sedatives, opioid medications, and others—our pharmacy deals in both generic and brand-name medicines.
We are a reliable web pharmacy, and each product we sell is approved by the Food and Drug Administration.
How to place an order?
It is very easy to place an order on our website, like ordering a pizza. To get a product from our site, you need to follow these simple steps.
First Step: First of all, you must visit our webpage and select the medication you want to order.
Second Step: Now, add your needed product to the cart.
Third Step: If you want to purchase more than one product, repeat step 1 and step 2.
Fourth Step: Now, you can opt to create your account or proceed without an account.
Fifth Step: Select a suitable payment method and complete your order.
Congrats! Your order has been received.
What are the generic products?
There is no significant difference between a brand-name drug and a generic drug. They are almost similar in effects, route of administration, strength, interactions, and even in adverse effects. A generic drug is only a term that refers to a medication marketed without chemical makeup or advertising.
Why is the product different from the image shown on your website?
We work to make sure that the medicine images are identical to the actual products. In some rare cases, the medicine you receive may differ from the pictures shown in our pharmacy; it is only due to the camera, lighting, color settings, and other factors. The images shown on our website are for reference purposes only.
Is FirstPrescription a government-approved pharmacy?
Yeah, Firstprescription is a “PTCB” certified online drug pharmacy that follows all necessary guidelines from the FDA.
What if the medicine I want is not in your pharmacy?
Our pharmacy has a massive stock of all types of medicines. But if a product is not available or if you are unable to find it in the product category section, you may write to us. Mail us about the medicine you need, and we will try to make it available as soon as possible.
Are there any additional or hidden charges apart from the cost of medications?
Nope! There are no hidden or additional charges on any of the items selling on our website.
What if I receive a damaged package?
Our courier partners always try to provide you with safe, secure, and on-time delivery of your product. But if in case you received a damaged or wrong product delivery, you may contact our customer support staff and claim for a return or refund.
What information do I need to provide to place an order?
To place an order with us, the user needs to provide this information:
Personal details like the patient’s name, email ID, phone number, etc.
Billing and shipping information
Payment information and
Your prescription (if available)
How can I contact you?
Patients can contact us through email, phone calls, and other social platforms. They may discuss their issues with our customer support staff and ask how to make things better.